Scone Platform Terms And Conditions

Welcome to Scone, your partner on the Path to Zero. Our mission is to help you reduce your carbon footprint by measuring and analyzing key parameters based on the latest public and scientific data. Please note that Scone cannot measure every parameter, and the science can be complex. Therefore, the Path to Zero is a guideline, not a guarantee. We provide tips and suggestions, but the actions remain your responsibility. Scone is not liable if your actual CO₂ reduction does not meet your expectations.

1. How Scone Works

Our primary way of helping you reduce your carbon footprint is through digital, gamified campaigns focused on themes like home energy habits, home renovations, mobility shifts, and lifestyle changes. The data used to calculate your footprint and compare it with others may be self-declared or automatically tracked, such as through mobility tracking. Please note that no measurement is 100% accurate.

2. Challenges, Competitions, and Incentives

Participation: Scone may offer voluntary challenges or competitions to encourage user engagement and support your carbon reduction efforts. Specific rules and eligibility criteria will apply to each challenge.

Incentives and Rewards:
Scone reserves the right to modify, suspend, or cancel any challenge or competition and its incentives at any time, for reasons including but not limited to technical issues, fraud, or low participation. Participants will be notified of any significant changes.

Conditions for Receiving Incentives: To qualify for incentives, you must comply with all the terms of the challenge, including deadlines and performance requirements. Scone reserves the right to withhold or revoke incentives if there is evidence of non-compliance, fraud, or rule manipulation.

Liability for Incentives: Scone reserves the right to modify, suspend, or cancel any challenge or competition and its incentives at any time, for reasons including but not limited to technical issues, fraud, or low participation. Participants will be notified of any significant changes.

Changes to Challenges and Incentives: Scone reserves the right to modify, suspend, or cancel any challenge or competition and its incentives at any time, for reasons including but not limited to technical issues, fraud, or low participation. Participants will be notified of any significant changes.

3. Purchasing Products and Services

In addition to participating in our gamified campaigns, you may also have the opportunity to purchase products and services to reduce your carbon footprint, depending on the partner through which you joined Scone. While Scone may suggest solutions, these products or services are sold and delivered by our partners. Any issues or complaints regarding the product or service should be directed to the partner.

4. Liability

If you suffer damage due to an error by Scone, we will compensate you up to a maximum of EUR 200. We do not cover indirect damages, including loss of income, reputation, data, economic damages, or additional costs incurred from seeking alternatives.

5. Data Privacy and Security

Our handling of your personal data and IT security measures are described in our Privacy Policy. You can also see therein what data we collect and for what purpose.

6. Intellectual Property

All intellectual property rights in Scone, including any modifications based on your feedback, remain the property of Scone. Your use of Scone does not grant you the right to copy or adapt its functions, content, or code for other applications.

7. Usage Guidelines

Scone should be used as described in the provided instructions. Any use not explicitly described in the instructions is not permitted.

8. Account Termination

Failure to comply with these terms or causing damage to the app or third parties may result in the deletion of your Scone account.

9. Updates to Terms

We regularly update Scone to enhance functionality and improve your experience. Accordingly, we may need to revise these terms from time to time. You will be notified of any changes, and if they are substantial, you may choose to reject them, ending our relationship. If no action is taken after notification, the updated terms will automatically apply.

10. Complaints and Dispute Resolution

If you have a complaint about Scone, please contact us at product@scone.ai. We will work with you to resolve the issue. If no resolution is reached, disputes will be submitted to the competent court in Antwerp, under Belgian law.

11. Severability

If a court finds any part of these terms to be invalid, the remaining parts will continue to be in effect.